Refund Policy

Last updated: 02/04/2026

Thank you for supporting Rose Creek Whipped Tallow. Because our products are handcrafted skincare items, we ask that you please review our refund policy carefully before placing an order.

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All Sales Are Final

Due to the personal nature of skincare products, all sales are final.
We do not offer refunds, returns, or exchanges on opened or used products.

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Damaged or Incorrect Orders

If your order arrives damaged or you receive the incorrect item, please contact us within 48 hours of delivery.
To help us resolve the issue, please include:

• Your order number

• A brief description of the issue

• Clear photos of the damaged item(s) and packaging

If the issue is confirmed, we will offer a replacement or store credit at our discretion.

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Allergic Reactions & Sensitivities

We recommend reviewing ingredient lists carefully and performing a patch test prior to use.
Rose Creek Whipped Tallow is not responsible for allergic reactions or sensitivities, and we are unable to offer refunds for individual reactions.

If irritation occurs, discontinue use immediately.

 

Shipping Issues

Once an order has been shipped and is in the care of the shipping carrier, Rose Creek Whipped Tallow is not responsible for delays, lost packages, or stolen deliveries. Please contact the shipping carrier directly using your tracking information.

 

Cancellations

Orders may be cancelled only if they have not yet been processed or shipped.
If you need to request a cancellation, please contact us as soon as possible after placing your order. Once an order has been processed, it cannot be cancelled.

 

Contact Information

If you have questions about this Refund Policy or need assistance with an order, please contact us at:

Email: rosecreektallow@gmail.com
Rose Creek Whipped Tallow
Bragg Creek, Alberta, Canada